Refund Policy

Effective Date: January 1st, 2026

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This Refund Policy explains how refunds are handled for home inspection services provided by [Company Name] (“Company,” “we,” “us,” or “our”).
 

1. Inspection Services

Home inspection services involve reserving a specific date and time and performing professional services. As such, fees generally cover time, expertise, and availability, not just a final report.

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2. Cancellations and Refunds

a. Cancellations Before the Inspection​

• If an inspection is cancelled with sufficient notice (as defined during scheduling), a full or partial refund may be issued at the Company’s discretion.

• Cancellation notice requirements and any applicable fees are disclosed at the time of booking.

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b. Late Cancellations or No Access

• Cancellations made without sufficient notice, failure to provide property access, or no-shows may result in no refund or a partial refund, and may include a trip or administrative fee.

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3. Completed Inspections

Once an inspection has been performed, no refunds are issued, regardless of the findings or outcome of the inspection.

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4. Report Concerns

If you believe there is an error or omission in the inspection report, please contact us promptly. At our discretion, we may clarify the report or perform a re-inspection of the originally inspected components. Report clarification or re-inspection does not constitute grounds for a refund.

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5. Payment Method Refunds

Approved refunds will be issued to the original payment method whenever possible. Processing times may vary depending on the payment provider and financial institution.

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6. Third-Party Fees

Any third-party processing fees (such as credit card or online payment fees) may be non-refundable, where permitted by law.

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7. Changes to This Policy

This Refund Policy may be updated from time to time. The version posted on the website at the time of booking applies to the inspection unless otherwise required by law.

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8. Contact Information

If you have questions about this Refund Policy, please contact:

Homefront Inspection Services
Phone: 785-532-8555
Email: homefrontpropertyinspections@gmail.com